Admit it: you were one of those people who flooded
Facebook and Twitter with angry outbursts when the Fair Use Policy (or FUP) was
announced. No surprise: Filipinos are some of the most active Internet users in
the world.
Part of that outburst was justified: a fast and reliable Internet connection
is not a mere want – it’s a need. The question is: did you even understand what
you were ranting about? Here are some important terms you need to know:
Fair Use Policy is a
regulation imposed by Smart and Globe to
ensure equal distribution of service.
Data Caps or Bandwidth Capping or Broadband Capping is the
method used in FUP by the Internet Service Providers (or ISPs), cable
Internet providers, network service providers, and telecoms.
Throttling is the
process where the amount of data sent and
received on a given channel or bandwidth is lessened.
Data capping is not inherently bad – it’s common practice in other countries.
The difference is that the way it’s implemented here in the Philippines: both
abusive and non-abusive users get punished. According to Globe, only 3% of the
total data subscribers are heavy users. All subscribers want a faster Internet
connection but, because of these abusive consumers, the overall quality suffers.
If you compare the TelCo broadband giants’ rule on FUP,
Globe
implemented a daily limit of 1 gigabyte (GB) per day or 3 GB per month
(whichever comes first). On the other hand,
Smart limited the daily and
monthly usage to 1.5 GB. After hitting the limit, the subscriber can still
access the web, but an only do so at a throttled 2G speed.
1GB to 1.5GB is more or less equivalent to
one movie streaming, about
17 hours of YouTube viewing, and more than 2,000 Instagram posts on your feed.
2G speeds, however, only allow you to post Facebook statuses, text tweets, and
text emails.
Today, Globe has 36.5 million users total, composed of 34.53 million Globe
and TM prepaid subscribers and 1.98 million postpaid users. PLDT's cellular
subscribers number 72.5 million, while Smart Communications has 24.7 million
subscribers, and Talk N' Text has 31.9 million. Digital Telecommunications
Philippines has 15.8 million Sun Cellular users. PLDT also has a combined
broadband subscriber base of 3.3 million.
In Contrast to Innovation
The world of technology is expected to revolutionize and FUP may seem a
hindrance to its improvement as it limits consumers’ Internet use. Worse, data
capping can hamper economic progress and human development.
From the marketing and advertising perspective, tapping more people through
mobile browsing is a big thing because a personal approach is what works today.
But because of FUP, these efforts are largely defeated. FUP is a hindrance to
technological innovation in businesses because it could mean less Youtube
viewing, reduced podcast streaming, lower numbers of Facebook likes, and fewer
Twitter followers. These all mean less traffic to a website and therefore less
revenue in general.
If you consider the Law of Demand and Supply on a consumer level, when the
demand of Internet is high, the supply should also be high for innovation. Where
is innovation when the demand for Internet is high, but instead of upgrading the
services and cables, the telecommunication companies and the industry just
agreed to give their customers a substandard service?
FUP is completely contrary to rise of smartphone usage, smartphone apps, and
other technology-related things. It makes it hard for messaging applications
like FaceTime, WeChat, iMessage, Skype, Viber, LINE, and many others to grow.
The effect of data cap is indisputably significant, so much so that it will soon
change the way people use the Internet, and not in a good way.
As a consumer, there are a few things you can do to fight back. One is to
never give up your
search to get
faster Internet connection: do your research among different brands and
compare services to get the best. Another is a bit more tricky, but possibly
more compelling: get together with other consumers like yourself and send a
message to your provider as a group. There is power in numbers, and a collection
of voices will be heard better than one.
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Disclaimer: This
contribution is exclusively written for AzraelsMerryland.Blogspot.com by MoneyMax Philippines, the country’s
leading financial comparison portal which helps consumers make the right
financial decisions as they settle on the best credit card, housing loan,
broadband plan, and more—fast, comprehensive, and free.