When there’s a time that I have a lot of energy to work at home, then my
mobile connection and internet connection went dead and disconnected. I
experienced this connection problems for the first time and I didn’t expected
that it will hit me so hard and affect my work and lose lots of money for 2
days. It sucks when you experienced that two subscription went dead and you are
away from your keyboard and traveling away from home, the next thing that I’m
thinking is that I want to go home and call the hotline of the two company and
check what’s going on.
1st call: I called up the hotline for my mobile
connection and there I discovered that I already reached my credit limit. Its my
first time to use a post paid package for my mobile network and they cut off my
line and I need to pay for the exceeded limit, which is Php 384.90 pesos. Its my
fault for not paying it on time… ohh okay I’ll pay my utang later.
Then I called their
customer hotline and talked to their CSR, she told me that our area is OK and
not receiving any problems, and also she mentioned that our area is not coverage
by the network restoration.. Ohkay.. so what does the recorded message means ? I
requested for a service check up and she told me that their next service site
visit will be on Monday from 1pm-8pm. Ok, I’ll wait for another day and perhaps
another half of the day to wait for the service site visit to check up our
connection.
Everything from my end will be delayed as of
now….arghhhhh