BPI introduces Online Queuing System via BEA Online

The Bank of the Philippine Islands (BPI) makes banking even easier for its loyal customers as it launches another pioneering innovation in its customer service offerings, the BPI Express Assist (BEA) Online queuing system. BEA Online is an online branch transaction appointment system built-in to BPI Express Online, the Bank's online banking platform. This facility enables customers to reserve a time slot for their branch transactions, making branch banking faster and more convenient.

BEA Online is set to revolutionize banking lifestyle as it allows clients to pre-stage their banking transactions in their preferred date, time and BPI branch, which are most convenient for them. Clients can now leisurely arrive according to their appointment and be first in line to accomplishing their banking duties more efficiently, giving them less banking time and more personal time.

"Our clients had a better banking experience when we launched BEA last year. This time we are making it even easier for them as BEA goes online. BEA Online will enable our clients to reduce their waiting time at the branch, through the liberty of arriving there when their branch transaction would be fulfilled. We have brought forth this innovation in line with the Bank's objective of making transacting easy for our clients, while also improving the customer traffic flow at the branches," shares Natividad Alejo, BPI Executive Vice President and Group Head of Consumer Banking Group.

Photo shows the BPI representatives behind the new BEA Online innovation (L–R) BPI AVP and Head of Unibank Branch Support Department, Ronald Bello; BPI VP and Division Head of Electronic Channels Group, Andy Navarrete; BPI VP of Consumer Banking Group, Joaquin Abola; BPI EVP and Group Head of Consumer Banking Group, Natividad Alejo; BPI SVP and Head of Electronic Channels Group, Manuel Tagaza; BPI AVP and Division Head of Electronic Channels Group Marketing and Sales, Carlo Gatuslao; BPI AVP and Head of Branch Channels Marketing, Marivic Garcia; BPI Branch Channels Marketing, Pauline Quitangon; BPI Systems and Projects Officer, Chester Enriquez; and BPI 24/7 banking Brand Manager, Patrick Zulueta.

Experience utmost banking convenience by simply logging-on to your BPI Express Online account, and scheduling a banking appointment through BEA Online now! For more information visit www.bpiexpressonline.com